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Delivery time is 3 to 4 business days, there are areas that parcels consider as "extended areas" in those cases shipments take 6, 8 or up to 12 days to deliver.

If your destination is a widespread area, consider making your purchase in advance.

If your order is urgent please comment (via whatsapp or in the chat of the site) at the time of placing your order to make an express delivery (the cost of express delivery is higher.)

For exchanges and returns, it is necessary that you comply with the following points.

• If the article has a manufacturing defect.
• If there is an error in the article sent.
• The claim must be made in the first 3 days, after you have received the product.
• To process a change you must write to us at WhatsApp: 2491029718 or by mail: artesaniasdepapelpicado@hotmail.com.